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How we use your information

Your data serves multiple operational functions that ensure a secure and personalized gaming experience. We process information only when we have a legitimate reason tied to service delivery or legal obligation.

  • 💳 Verifying your identity during registration and before processing withdrawals
  • 🛡️ Detecting fraudulent activities and preventing unauthorized account access
  • 💰 Facilitating deposits and withdrawals across our 25+ payment methods
  • 🎰 Personalizing game recommendations based on your playing preferences
  • 📧 Sending transactional updates about your account status and promotions
  • 📊 Complying with anti-money laundering regulations and tax reporting requirements

We never sell your personal information to marketing companies or data brokers. All processing occurs within the scope of providing our gambling services and meeting regulatory obligations under our Curacao eGaming license.

Protection technologies we deploy

Miki Casino employs enterprise-grade SSL/TLS encryption to secure all data transmissions between your device and our servers. Our infrastructure includes dedicated firewalls and intrusion detection systems monitored 24/7. We store sensitive information on segregated servers with restricted access, ensuring financial data remains isolated from general account details. Regular security audits help us maintain robust protection against emerging threats in the online gambling sector.

Your privacy rights

As a player you maintain full control over your personal data. We provide accessible tools to exercise these rights through your account dashboard or by contacting our support team.

  • 📋 Access: Request a complete copy of all data we hold about you
  • ✏️ Correction: Update inaccurate personal information in your profile
  • 🗑️ Deletion: Ask us to remove your data under the "right to be forgotten" (subject to legal retention periods)
  • ⏹️ Restriction: Limit processing activities while disputes are resolved
  • 📤 Portability: Receive your data in a machine-readable format for transfer
  • 🚫 Objection: Opt out of non-essential data processing like marketing analytics

To submit a privacy request, email our data protection officer at privacy@miki.com with proof of identity. We respond to legitimate requests within 30 days as required by international standards.

Cookies and analytics tools

We use cookies to maintain stable site performance and remember your preferences during sessions. Essential cookies enable login functionality and protect against cross-site request forgery. Analytics cookies help us understand how players navigate our platform so we can improve layout and game discoverability. You can disable non-essential cookies through your browser settings, though this may limit certain features like saved login states. Our cookie banner provides granular control when you first visit miki.com.

18+ only. Gambling involves risk. Please play responsibly and within your means. All data processing occurs under our Curacao eGaming license (155510). For responsible gambling support contact external organizations like GamCare or Gambling Therapy if you need assistance managing your play.

FAQ

What is the primary purpose of the Miki Casino Privacy Policy?

The policy ensures your personal data is treated with confidentiality and processed according to international data protection standards and Curacao eGaming requirements.

Does Miki Casino sell user data to third parties?

No, Miki Casino never sells personal information to marketing companies or data brokers; processing is strictly for gambling services and legal compliance.

Which security technologies are used to protect my data?

Miki Casino uses enterprise-grade SSL/TLS encryption, dedicated firewalls, intrusion detection systems, and segregated servers for sensitive financial data.

How can I exercise my "right to be forgotten"?

You can request data deletion by contacting the data protection officer at privacy@miki.com, subject to legal retention periods.

What types of technical data are collected?

Miki Casino collects technical data such as IP addresses, device IDs, and browser cookies for platform security and fraud prevention.

How long does it take for Miki Casino to respond to privacy requests?

Legitimate privacy requests are typically responded to within 30 days in accordance with international standards.

Are financial transactions secure?

Yes, financial data is stored on segregated servers and managed through vetted payment processors like Visa, Mastercard, and a secure crypto network.

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